Goldman Sachs finds AI automation slowing entry-level hiring in call centers, software, consulting, ads

The entry-level rung is being sanded off by the same tools graduates were told to learn. Career ladders now start higher up.

Goldman Sachs research finds that AI-driven automation has led to slower job growth and employment declines, especially for entry-level workers in highly exposed sectors like call centers, software publishing, management consulting, and advertising. The impact is most pronounced in the US, Germany, Australia, South Korea, and the UK since 2022.

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