Connecticut Officials Call for Review of AI Use by Public Utilities

Connecticut wants regulators to check whether utilities' AI makes errors or misleads customers. The petition does not say what prompted it.

Connecticut Attorney General William Tong and Consumer Counsel Claire Coleman petitioned state regulators to investigate the use of AI by public utilities, citing concerns over cybersecurity, data privacy, algorithmic errors, and misleading information. The review aims to assess risks and ensure safeguards for critical infrastructure and customer protection.

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