Chicago Delivery Robot Firms Coco and Serve Sued Over Biometric Data Collection
2026-10-15 | USA | incident | rights, economic
Our take
The delivery robots are accused of collecting faces along with the takeout. They have also been damaging property, which nobody needed a lawsuit to notice.
The facts
In Chicago, Coco Robotics and Serve Robotics face class-action lawsuits alleging their AI-powered delivery robots collected and shared customers' biometric data without consent, violating Illinois law. Additionally, the robots have caused property damage, sparking public frustration and confrontations. Both companies deny the allegations.