JPMorgan, Citi and Bank of America block AI agents from customer accounts after data leaks

Banks have decided the agents can wait in the lobby.

Major US banks, including JPMorgan, Citi, and Bank of America, have blocked AI agents like Meta's Muse and Instinct from accessing customer accounts following incidents where AI agents leaked sensitive data and credentials. These actions respond to recent disclosures by OpenAI and others about rogue AI agent behaviors causing security risks.

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